Website accessibility

Accessibility Statement

This statement applies to content published by the University’s Content Management System (CMS) on the domain. This statement does not apply to content on sub domains, for example,, or other systems or services that publish content to the domain.

This website is run by Queen’s University of Belfast. Digital accessibility is a primary consideration in our web development practices as we want as many people as possible to be able to use this website. For example, that means you should be able to:

Zoom in up to 300% without the text spilling off the screen.
Navigate most of the website using just a keyboard.
Listen to most of the website using a screen reader.
Navigate most of the website using speech recognition software (including the most recent versions of JAWS, NVDA and VoiceOver).
AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Parts of this website are not fully accessible. For example:

You cannot modify the line height or spacing of text.
Some pages contain text which is not as simple as possible to understand.
Some pages contain link text that does not always make sense when removed from the context of the page e.g. “Read more”.
Some tables used to present tabular data are not structured appropriately.
Headings do not appear in a logical order on some pages.
Some videos do not have captions and live video streams do not have captions.
Many older documents are in PDF format and are not accessible.
Some of our pages contain content from systems provided by an external supplier, such as our Virtual Tour. We are aware of this and are working with suppliers to improve the accessibility of their tools.

What to do if you cannot access parts of this website

If you need information on this website in a different format please email: [email protected].

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email: [email protected].

Enforcement procedure

The Equality Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Commission for Northern Ireland (ECNI).

Technical information about this website’s accessibility

Queen’s University Belfast is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1A 1.1.1 success criterion (non-text content).
In some of our pages, sections and / or legacy sites, HTML is used to format content. This fails WCAG 2.1A 1.3.1 success criterion (Info and Relationships).
Some of our links do not make sense or are unhelpful when removed from the context of surrounding content. This fails WCAG 2.1A 2.4.4 success criterion (Link text is too generic in its current context).
Some tables included in content have not been structured appropriately. This fails WCAG 2.1A 1.3.1 success criterion (Info and Relationships).
Some of the links provided on our website do not have a text alternative. This fails WCAG 2.1A 2.4.4 success criterion (Link Purpose (In Context)).
Some of the links on our website are not clearly identifiable. This fails WCAG 2.1A 1.4.1 success criterion (Distinguishable (Use of Colour)).
Some embedded iframes on our website do not have a text alternative. This fails WCAG 2.1A 4.1.2 success criterion (Name, Role, Value).
On some pages of our website, it is not clear which page element has focus from the keyboard. This fails WCAG 2.1A 2.4.7 (Focus Visible).

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2 (name, role value).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

Live video streams do not have captions. This fails WCAG 2.1 success criterion 1.2.4 (captions – live).

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Archived Websites

There is a small number of websites published via the CMS that are currently set to archive status. These websites are not used to provide any services and they are no longer updated.

What we’re doing to improve accessibility

We are continually reviewing the accessibility of our website using automated tools and other testing methods where necessary. This will provide us with the insights required to assess and improve aspects of our websites that do not conform to level AA of the WCAG 2.1.

An Accessibility section has been added to the CMS website and includes an Accessible Content Guidance resource for staff to refer to and follow when creating content within the CMS. We have updated our core ‘content template’ guidance, so that content creators and editors are more aware of how these CMS assets should be used in order to conform with accessibility requirements.

We introduced a registration process in October 2020, for website owners and content editors within the CMS, to access and use the Siteimprove digital governance platform. As part of this process, registrants received access to their dedicated website(s) and dashboard reports. These reports highlight any accessibility issues and has assisted CMS users with taking necessary remedial action. Registrants also receive scheduled accessibility reports for their website(s) via email on a fortnightly basis.

We have continued to improve integrations between both platforms (CMS & Siteimprove) to make the process of implementing accessibility fixes easier for website owners and content editors in the CMS. Our guidance continues to evolve with these changes.

We are also reviewing our website governance practices and will be implementing advisory and control protocols to ensure that University staff are aware of their obligations when creating content for the University’s website. This is also part of our work under the institutional Disability Action Plan and Equality Scheme Action Plan.

We are also moving our web content into newer templates which have accessibility features built into them from the start.

Preparation of this accessibility statement

This statement was prepared on 9 March 2020. It was last reviewed on 24 May 2021.

This website was last tested on 23 May 2021. The test was carried out by the Siteimprove digital governance platform, which crawls our website every five days, and checks our content against the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1.

The websites, pages and content crawled and tested is as follows:

Our core website, available at
Our school websites, available at
Our directorate websites, available at
Our research centre websites, available at
Our collaborative projects, conferences and information-based websites, available at:


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